Terms & Conditions

Last updated: January 2026

1. Agreement to Terms

By accessing and using Al Qasa's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Use License

Permission is granted to temporarily download one copy of the materials on Al Qasa's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or public display
  • Attempt to reverse engineer any software on Al Qasa's website
  • Remove any copyright or proprietary notations from the materials

3. Products and Services

All products and services are subject to availability. We reserve the right to discontinue any product or service at any time. Prices are subject to change without notice. We reserve the right to refuse service to anyone for any reason at any time.

4. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our credit or fraud departments. We will notify you if your order is cancelled.

5. Payment Terms

Payment is due at the time of purchase. We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • Online payment gateways
  • Cash on delivery (where available)

6. Shipping and Delivery

We aim to deliver your order within the timeframe specified at checkout. Delivery times are estimates and are not guaranteed. Al Qasa is not liable for any delays in shipping or delivery.

7. Returns and Refunds

Items may be returned within 30 days of delivery for a refund or exchange, subject to our return policy. Items must be in their original condition with all tags attached. Custom or personalized items may not be eligible for return. Please refer to our detailed return policy for more information.

8. Warranty and Disclaimers

Products are covered by manufacturer warranties where applicable. Al Qasa makes no additional warranties, express or implied, regarding products sold. The materials on our website are provided "as is" without any express or implied warranties.

9. Limitation of Liability

In no event shall Al Qasa or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our products or services.

10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Al Qasa or its content suppliers and is protected by international copyright laws.

11. User Accounts

You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts that violate these terms.

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

14. Changes to Terms

We reserve the right to revise these terms at any time. By continuing to use our website and services after changes are posted, you agree to be bound by the revised terms.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@alqasa.ae
Phone: +971 56 481 8155
Address: Sharjah, United Arab Emirates

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